Delivery Time

Your orders are processed as soon as possible after payment confirmation is received. Orders placed on weekdays until 3:00 PM are delivered to cargo on the same day or the first business day following, depending on stock availability.

During public holidays, weekends, and campaign periods, the delivery time to cargo may vary due to intensity.

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Shipping Process

When your order is delivered to cargo, an informative email will be sent to you. You can track the current status of your order with your cargo tracking number.

Delivery time may vary depending on your region and the operational processes of the cargo company.

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Delivery Address

Your orders are sent to the delivery address you specified during payment.

Our store is not responsible for delays that may occur due to incomplete or incorrect address information. We recommend that you carefully check your address information before completing your order.

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Cargo Delivery

It is recommended that you check your package with the cargo officer when receiving your order.

In case of crushing, tearing, opening or damage on the package, a report should be kept with the cargo officer and the product should not be received.

Products received are deemed to have arrived in good condition.

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Shipping Fee

The shipping fee is stated on the payment screen during the order.

Free shipping campaigns may be organized during certain periods. Campaign conditions are also specified on the relevant pages.

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Order Tracking

You can track your order status via your account or with the cargo tracking information sent to you.

If you have any questions, you can contact us via our Contact page.